The requirements cover a wide range of topics, including your P&L Software Systems Limited top management commitment to quality, its customer focus, adequacy of its resources, employee competence, process management (for production, service delivery and relevant administrative and support processes), quality planning, product design, review of incoming orders, purchasing, monitoring and measurement of its processes and products, calibration of measuring equipment, processes to resolve customer complaints, corrective/preventive actions and a requirement to drive continual improvement of the QMS. Last but not least, there is a requirement for P&L Software Systems Limited to monitor customer perceptions about the quality of the goods and services it provides. |
